FAQs

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What payment methods do you accept ?

At Liparker, we accept a variety of payment methods for your convenience. You can pay using:

  • Major credit cards (Visa, MasterCard, American Express, Discover)
  • Shop Pay
  • Google Pay
  • Most major debit and credit cards via our secure payment partner, Stripe.

You don't need to create an account with Stripe to complete your purchase; just enter your card information at checkout!

How do I track my order ?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your order’s progress directly on the carrier’s website. If you don’t receive your tracking number within 3 business days, please reach out to our customer support team for assistance.

What is your return policy ?

We want you to be happy with your purchase! If you received an incorrect item, or if the item was damaged or defective, you can initiate a return within 30 days of receiving your order. Please refer to our Returns & Refunds Policy for more details on how to submit a return request. Note that returns for change of mind or sizing issues may not be accepted.

How long does shipping take ?

  • Handling Time: 1 - 2 business days (order preparation)
  • Transit Time: 2 - 3 business days (shipment period)
  • Total: 3 - 5 business days (estimated)

Do you ship internationally ?

Currently, we only ship within the United States. We are continuously exploring options to expand our shipping capabilities, so stay tuned for updates !

What should I do if my order hasn’t arrived ?

If your order has not arrived by the estimated delivery date, please check the tracking link provided in your confirmation email. If there are any issues or delays with shipping, feel free to contact our customer support team. We are here to help you!

How do I contact customer support ?

If you have any questions, concerns, or feedback, don’t hesitate to reach out to us! You can contact our customer support team via the Contact Us page on our website or email us directly at support@liparker.com.